Refund & Cancellation Policy

1.     We require orders or changes to orders before 10am the day before, otherwise the following late fees may be charged:

- orders received between 10am – 12pm $10 

- orders received between 12pm – 2pm $15

- orders received between 2pm – 4.30pm, $25

- orders received on the day catering is required $30

Product requested is subject to availability

2.     The following cancellation fees may apply:

- less than 24 business hrs notice, up to 50% of the total cost

- on the day of order, up to 100% of the total cost 

If you are not happy with the quality or condition of the products on arrival, please let us know immediately. As the products we offer are fresh and edible, we do not accept returns.

If Dusted & Delicious Catering accepts responsibility for an error with the order, or quality of the products received, we will provide a refund, replacement of the item, or a discount will be applied to the order, where applicable.

Delivery – within Wellington CBD

For deliveries within the Wellington CBD there is a $10 delivery fee 

Delivery – outside Wellington CBD

For deliveries outside the Wellington CBD please contact us.

Orders are delivered on disposable platters (biodegradable and/or recyclable) and all food is delivered cold with heating instructions if appropriate.